Shipping Protection

Optional shipping protection for eligible loss, damage, or theft while your order is in transit. This protection does not cover returns, personal preferences, incorrect addresses, customs refusal, or delivery delays. Fixed fee: $4.99 per order.

• Orders ship from China within 2–3 business days.
• FedEx delivery typically takes 3–7 business days after dispatch.
• Free worldwide FedEx shipping on orders of $300 or more; otherwise, shipping is $25 within the USA and $35 internationally.
• Duties and taxes are included, so there are no additional charges on delivery.
• Tracking details are sent as soon as your order ships.

View full Shipping Policy

• Returns are accepted within 14 days of delivery.
• Items must be unused and returned in their original condition and packaging.
• Original shipping fees are non-refundable.
• Return shipping costs are the customer’s responsibility.
• Customized products, socks, and gift cards are final sale. No returns or refunds.

View full Returns & Refunds Policy

• Hand wash in cold water with a cashmere-safe detergent.
• Do not bleach, wring, or tumble dry.
• Gently reshape and dry flat, away from direct heat and sunlight.
• Fold for storage rather than hanging.
• Remove natural pilling gently with a cashmere comb.